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Returns & Replacement

Returns & Replacements
Quality and customer satisfaction are two of the main pillars our success is built upon. We are working relentlessly to ensure each and every one of our products is fit for the purpose it is sold for and meets all applicable regulations and standards.
Manufacturer’s guarantees vary depending on the product, but regardless, if at the time you receive your product, it does not match the specifications it was sold under, email us and we’ll replace the product or refund your money up to one month after you purchased it.  You may return it to us for repair, replacement or refund.

Refunds
Refunds are not issued except in the case of damaged or defective merchandise where repair or replacement is not possible.
Refunds are limited to 90 days after purchase.
Refunds are credited back to your credit card. If you paid by some other method, such as cash, linx, bank transfer or cheque, your refund will be processed within 10 business days.
Returns
Returns must be authorized in advance by email to store@asslstore.com.
Returns are limited to 90 days after purchase.
All returned merchandise must be in resalable condition and in the original manufacturer’s labelled packaging.
Please note that shipping / delivery charges are non-refundable.